Shipping Policy

Shipping & delivery

TREVOR will keep the customer updated on preliminary date of shipping and send a notification when a bike is ready to be shipped.

Shipping zones – motorbikes
Depending on your delivery address the cost of your shipping has a custom price. Note that every TREVOR ships custom crated and fully insured. We’ll present actual market prices for all options once we come closer to shipping, this ensures we can deliver and ship at the absolute lowest rates.

Zone 0. Belgium (Free Delivery). 
Zone 1. Every address in USA & Canada.
Zone 2. Germany, Luxembourg & Netherlands.
Zone 3: Austria, Denmark, France, Italy, Sweden, Liechtenstein, Poland, Czech Republic, Slovakia, Switzerland.
Zone 4: Iceland, Norway, Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Slovenia, Spain, United Kingdom, Hungary.
Zone 5: Asia, Africa, South America and Australia.

No delivery to post office boxes due to restrictions by courier services and credit card scam risks. Sending orders to multiple addresses require placing an order for each address. No combination are possible and there will be charges for every order Extra duties and charges: Please see the ‘Payment & Prices’ section

Uncollected items
No refunding of shipping costs for failed collection of items.

Track your order
TREVOR is temporarily unable to have tracking information automatically emailed for your order. Please email TREVOR customer service for tracking information:

Delivery Schedule
Although TREVOR will make efforts to begin delivering your electric motorbike or other product as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate and subject to change. TREVOR does not guarantee that it will be able to ship the TREVOR bike by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the TREVOR electric motorbike is not met, TREVOR is not responsible for any damages that may occur due to the delay, nor shall it be obligated, to provide any discounts, refunds or credits due to any such delays. TREVOR will provide you periodical updates with information regarding the delivery schedule.

Priority of TREVOR's electric motorbikes delivered
If final Payment has been received at the same time as another buyer has paid his or hers Final Payment, the buyer that paid his or hers Deposit first is considered first of the two and will be prioritized in delivery of the TREVOR electric motorbike.

Oversubscription of electric motorbikes
TREVOR may decline Payment of Deposit to avoid oversubscription of TREVOR's electirc motorbikes. If your Payment of Deposit is declined, you will be notified and your Deposit will be refunded, in the same currency as paid.
The Customer acknowledge that he or she is at least 18 years old and eligible to enter into a legal contract with TREVOR.

Cancellation period of Payment of Deposit
You as a buyer has the right to cancel the Deposit of a TREVOR bike and be refunded in the same currency as paid by contacting within 14 (fourteen) days after the date of payment of the Deposit.
Full Payment consists of the Deposit consisting 20% of the full purchase price and the Final Payment balancing the set price of the bike in USD/EUR.

Transfer of deposit
The Deposit can be transferred to another person than the buyer if a written message from the buyer is delivered to TREVOR. TREVOR needs to accept this in writing and full information of the new buyer has to be given to TREVOR.

When paying the Deposit for the electric motorbike, you will be required to provide certain information, such as your address and billing information. It is your responsibility that all such information is accurate, and you shall ensure that such information is kept current. TREVOR shall have no responsibility or liability for inaccurate information that later becomes outdated. TREVOR shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by sending e-mail to


There is a risk for colors and displayed errors at the website.
Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.

All details such as specifications and manufacturing brand are subject to changes. Changed parts will always be an equal product as stated earlier.
Lights such as the headlight, blinkers and more are subject to change based on local regulations around the world, that means that lights shown in pictures might be different on delivered products.

Written errors can occur from the human factor, third party information, or broken integrations, codes or automatic updates. TREVOR tries its best to display free of error texts, images, stock, as well as prices, for products, shipping in the site and web shop. If your order would have an error such as the payment, product, quantities, don’t worry, please email us at to solve and adjust the error for all parties.

TREVOR, doesn’t warranty uncertainties caused by these errors. Moreover, TREVOR cannot guarantee that all content is updated since they can be altered at any time.

Recycle batteries
Old batteries make perfect sense somewhere else, recycled or in other configurations where the cells are not required to have the same power density as in a vehicle. TREVOR will be supportive in recycling your battery and make sure it comes in the right hands. 

Disclaimer & Limitation of Liability
Our bikes can be hazardous to operate and we care about your safety, so please note that;
✓ All riders should ride well within the limits of their abilities, never beyond them.
✓ Our electric motorbikes are recommended for those aged 18 years and older.
✓ Have the license the bike require.
✓ We recommend that all riders take a relevant training course.
✓ Make sure that you ride on a permitted area. Always follow your local regulations.
✓ Always wear a certified DOT helmet, eye protection and protective clothing, including an approved back protector.
✓ Never carry passengers if the motorbike is registered for only 1 rider
✓ Never engage in stunt riding.
✓ Never ride in conjunction with alcohol or drugs. It is illegal and dangerous.
✓ Avoid excessive speed and be particularly careful on difficult terrain.
✓ Don’t modificate your bike. All modifications and installations are at your own risk.
✓ Never change the voltage level or tamper with the battery. Doing so can result in a short circuit, fire and/or personal injuries.
✓ By purchasing and/or riding our bikes, you take full responsibility for any use, and/or misuse of the product and agree that Trevor Motorcycles BV holds no responsibility for any consequences, legal, or other, of such use and/or misuse.
✓ Finally, read the owner’s manual carefully, follow all instructions therein and enjoy your TREVOR electric motorbike!